*Please note, this money-back guarantee policy applies only to products purchased directly from ChakraGifts.com. Products that have been created by our artists but published and sold in retail establishments or from individuals authorized to sell these products may differ from our return policy. Please contact the retail establishment or individual for details on their return policy.

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Product Return Policies:
30-day money-back guarantee. You must contact ChakraGifts.com at 800-777-9149 to request the return within 30 days of your order date.

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Returning a Product
To return a product purchased directly from ChakraGifts.com within the 30-day money-back guarantee period: You must contact the Customer Support team by sending an email to thequest@att.net or calling 800-777-9149 with the following information:
# The order ID #
# Your name
# The date of purchase
# The product you are returning
# The method of payment you used
# Your email address

An email will be sent to you with a Return Order ID number and the address to send the return. Once the product has been received in our warehouse and has been deemed in good order, a refund for the product only will be issued. If the product is being returned because it was found to be defective upon arrival, the original shipping costs will be added to the amount of the refund. All return shipping is the responsibility of the purchaser.

ChakraGifts.com sincerely appreciates your feedback! While it is optional, we welcome your comments in regards to our products. When requesting a refund, we highly encourage you to please let us know the reason for your request, and why our product was not an ideal fit for your needs.